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Customer Service

Locate participating doctors, hospitals, pharmacies and other providers by using the information below:

Carrier Group # Customer Service Website
Humana Active Medical Insurance 632556 1-888-357-6767 www.humana.com
BlueCross BlueShield of TN Dental 115650 1-800-523-1478
www.bcbst.com
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Retirement Services

City County Building
400 Main Street
Suite 371
Knoxville, TN 37902
Phone: 865-215-2323
Fax: 865-215-2421
Hours:
Monday - Friday
8:00 am - 4:30 pm
Department Email