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Knox County Tennesee

Customer Service

You may visit the website or contact customer service to locate participating providers and receive specific information regarding benefits.

Cigna Healthcare
Knox County Group # 3025660
www.cigna.com
Customer Service: 1-800-244-6224
Notes: The Cigna website is a great resource and even allows you to search your co-pay amount on RX drugs.

Cariten Senior Health
Knox County Group # 102058
East Tennessee
www.caritenseniorhealth.com

If you are currently enrolled:
Roger Jones is your direct customer service contact
 at (865) 670-7778 or (888) 817-5838 and ask for Roger
Or dial the number on the back of your I.D. card
(Please identify yourself as a Knox County Retiree)

If you are not currently enrolled:
Paula Whittenburg is your direct sales contact
at (865) 670-7799 or (888) 285-2599 and ask for Paula
(Please identify yourself as a Knox County Retiree)

 

Enrollment

If you wish to enroll in a retiree medical insurance plan, please contact the Knox County Retirement Office at (865) 215-2323. All enrollment forms must be submitted to this office for enrollment.