Search

Knox County Tennesee

Customer Service

You may visit the website or contact customer service to locate participating providers and receive specific information regarding benefits.

 

Cigna Healthcare
Knox County Group # 3025660
www.cigna.com
Customer Service: 1-800-244-6224
Notes: The Cigna website is a great resource and even allows you to search your co-pay amount on RX drugs.

Cariten Senior Health
Knox County Group # 102058
East Tennessee
www.caritenseniorhealth.com
If you are currently enrolled:
Customer Service (865) 690-7790 or (888) 817-5838
Or dial the number on the back of your I.D. card
If you are not currently enrolled:
Sales: (865) 670-7780 or (888) 285-2599
Ask for Paula

Enrollment
If you wish to enroll in a retiree medical insurance plan, please contact the Knox County Retirement Office at (865) 215-2323. All enrollment forms must be submitted to this office for enrollment.

If you need an enrollment packet mailed to you, please contact the Retirement Office at (865) 215-2323 and we’ll be happy to send you one.