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FAQs


 

Asset Accumulation Plan

Q. Am I required to participate in this plan?
A. Yes. Participation is a condition of employment, as long as, you are not a participant in the Sheriff Total Accumulation Retirement (STAR) or the Tennessee Consolidated Retirement System (TCRS).

Q. Are my contributions being matched by my employer?
A. Yes, employee contributions are matched dollar for dollar (6% employee contribution and 6% employer contribution).

Q. Are hardship withdrawals or loans allowed in this plan?
A. No, neither hardship withdrawals nor loans are allowed for the Asset Accumulation Plan.

Q. How do I find out the balance of my Asset Accumulation Plan?
A. Visit the USICG website at www.usicg.com or call 1-800-828-4224. You can also make investment changes online.

Q. How do I get my Password and PIN?
A. If you have never accessed your account, your social security number is the default registration ID for the website and the PIN is the last four digits of your social security number for the phone system. You will be prompted to change both during your first log in.
If you have accessed your account in the past but can’t remember your log in, contact USI Consulting Group at (865) 523-8353 or 1-800-828-4224 to have your password and/or PIN reset.

Q. Where can I get the rates of return for all the investments offered in the Asset Accumulation Plan?
A. See here at the Retirement Office website www.knoxcounty.org/retirement or call the Retirement Office at (865) 215-2323 and we can mail it to you.

Q. I’m leaving employment, and just want to withdraw my account, what do I need to do?
A. You must complete an application for distribution and return it to the Retirement Office for processing. Processing distributions can take 4-6 weeks from your last paycheck.

Q. What's the quickest way to get a distribution form?
A. See here at the Retirement Office website www.knoxcounty.org/retirement or call the Retirement Office at (865) 215-2323 to have a form mailed to you.

Q. Where can I find out about distribution options?
A. See here at the Retirement Office website www.knoxcounty.org/retirement or call the Retirement Office at (865) 215-2323.

Q. If I leave employment and make application for a rollover or a lump sum distribution, how soon will I get my check?
A. You receive your distribution funds after you have provided the Retirement Office with a completed distribution form, we receive the notice of termination from your department and within 4-6 weeks of your last paycheck. The retirement lump sum distributions are now mandatory direct deposit and rollovers are still processed via check to the rollover institution.

Q. I am in the Asset Accumulation Plan and I haven’t been receiving my Quarterly Asset Accumulation Plan statements?
A. Statements are mailed 30 days after the end of each quarter. If you have not received your quarterly statement, contact the Retirement Office at (865) 215-2323 to ensure your address is correct and/or request a duplicate statement to be mailed to you. You may also access your statements online.

Q. How does vesting work for the Asset Accumulation Plan??
A. A. You are always 100% vested in your contributions and +/- earnings. Vesting applies to the employer's matching contributions. See Table below. After 5 years of service you are 100% vested in the employer's contribution as well.

Years of Service % of Vesting

1

20%

2

40%

3

60%

4

80%

5

100%


Q. Can I name anyone as my beneficiary?
A. You can designate one or more persons as your beneficiary.

Q. If I become divorced, do I have to change my beneficiary?
A. Yes. Your ex-spouse is automatically removed as your designated beneficiary upon the date of your divorce. You are required to submit a form designating a new beneficiary.

Q. How do I find out who my beneficiary is for my retirement?
A. Contact the Retirement Office at (865) 215-2323.

Special note: Your beneficiary is the same for the Asset Accumulation Plan, Knox County Voluntary 457 Plan and Medical Expense Retirement Plan (MERP).


Pre-Tax Voluntary Plan (457 Plan)


Q. What is a 457 Plan?
A.
It is a deferred compensation plan under Internal Revenue Code Section 457 which allows public employees to contribute a portion of their salary before federal income taxes to a retirement account.

Q. Am I required to participate in this plan?
A.
No. This is a voluntary plan that you can enroll in at anytime throughout the year.

Q. How much can I contribute to a 457 Plan?
A.
The limit is based on IRS guidelines. For 2014, the current maximum amount you can contribute is $17,500. (IRS limits can change annually). However, there are exceptions. If you are age 50 or older you can contribute an additional $5,000 to your 457 Plan.

Q. What 457 Plans are offered to Knox County Asset Accumulation Program or Defined Benefit Plan Participants?
A.
Currently there are 4 Board Approved vendors to choose from:

  1. Knox County Voluntary 457 Plan (Part of the Asset Accumulation Program)
  2. Knoxville Teachers Federal Credit Union (School employees only)
  3. Security Benefit
  4. Nationwide Retirement Solutions

Q. How is the employer match calculated for the 457 Plan?
A.
See below:

Asset Accumulation Plan
Years of Service Matching Contribution

Less than 5 years

0%

5 to 9 years

Up to 2%

10 to 14 years

Up to 4%

15 or more years

Up to 6%


Defined Benefit Plan
Years of Service Matching Contribution
15 or more years Up to 3%

Q. Where is my 457 Employer Match deposited?
A.
The 457 employer match is deposited into your Asset Accumulation Plan (mandatory 401(a)).

Q. Can I apply military credit towards my years of service?
A.
After becoming fully vested in the Asset Accumulation Program, you may complete an application to receive up to 3 additional years of service for prior military service (a copy of your DD214 is required). Military credit is not given if you are eligible or will be eligible to draw a retirement benefit from the military.

Additional years of service can increase the retiree death benefit as well as increase your voluntary match (see voluntary 457 Plan).

Q. Can I make investment choices to my 457 Plans?
A.
Yes. With the Knox County Voluntary 457 Plan, you can use the same automated system available to those participating in the Asset Accumulation Plan. For participants in the Knoxville Teachers Federal Credit Union, Security Benefit, or Nationwide 457 Plan, you may access their website or contact their vendor representative.

Q. Are hardship withdrawals allowed in the 457 Plan?
A.
Yes. For the Knox County 457 Plan, you must contact the Retirement Office. For the Knoxville Teachers Federal Credit Union Plan, Security Benefit, and Nationwide you must contact the vendor directly. Qualifications for a hardship withdrawal are based on IRS regulations. Hardships must be something unexpected arising as a result of events beyond the control of the participants.

Q. I'm leaving employment; can I withdraw my 457 contributions?
A.
Yes. See here for a distribution form for the Knox County Voluntary 457 Plan or contact the Knoxville Teachers Federal Credit Union, Security Benefit or Nationwide for their distribution forms. You may contact the Retirement Office at (865) 215-2323 with additional questions or concerns.


Defined Benefit Plan

Q. I'm in the Defined Benefit Plan. Why haven’t I been receiving quarterly statements?
A.
Statements are mailed every other year recapping your benefit projections.

Q. I'm leaving employment, how do I get my retirement?
A.
Contact the Retirement Office to discuss your retirement distribution options at (865) 215-2323.

Q. Where can I find out about retirement options?
A.
Contact the Retirement Office at (865) 215-2323.


Uniformed Officers Pension Plan (UOPP)

Q. Can UOPP participants contribute to a 457 Plan vendor?
A.
Yes. Employees can contribute to Nationwide Retirement Solutions and Security Benefit; however, there is not an employer match. Contact Nationwide or Security Benefit for more information. You must also complete a payroll deduction authorization form with the Retirement Office. You can access this form on our website; see here to print the form.

Q. I'm leaving employment, how do I get my retirement?
A.
Contact the Retirement Office at (865) 215-2323 to discuss your retirement distribution options. You may also see here at www.knoxcounty.org/retirement to view the distribution options and forms if you are not fully vested.

Q. How does vesting work?
A.
Participants are entitled to a retirement benefit after completion of 5 years of service. Retirement benefits are payable after participants are at least age 50 and would have completed 25 years of service.


Sheriff's Total Accumulation Retirement (STAR)

Q. What is the difference in Base Contribution and Supplemental Contribution?
A.
The County will contribute 10% of pay (Base Contribution) and 2% of pay (Supplemental Contribution). The Base Contribution is part of your retirement account and the Supplemental Contribution is intended to assist you with medical insurance and medical costs after retirement.

Q. Can STAR participants contribute to a 457 Plan vendor?
A.
Yes. Employees can contribute to Nationwide Retirement Solutions and Security Benefit; however, there is not an employer match. Contact Nationwide or Security Benefit for more information. You must also complete a payroll deduction authorization form with the Retirement Office. You can access this form on our website, see here to print the form.

Q. How does vesting work?
A.
Participants are always vested in their contributions to the Plan. The County’s Base Contribution account vests after 10 years of service and the County’s Supplemental Contribution vests after 15 years of service. However, you will be 100% vested in both when you have 10 years of service if you are at least 57 years old. The Sheriff and Chief Deputy are vested after 8 years of service due to term limits.

Q. I'm leaving employment, how do I get my retirement?
A.
Contact the Retirement Office at (865) 215-2323 to discuss your retirement distribution options. You may also see here at www.knoxcounty.org/retirement to view the distribution options and forms if you are not fully vested.


Tennessee Consolidated Retirement System (TCRS)

Q. Who do I contact with questions?
A.
If you have questions regarding this benefit, please contact TCRS directly at (800) 770-8277

Q. Am I eligible for Disability through Knox County?
A.
TCRS Plan participants are not eligible for disability benefits through the Knox County Retirement & Pension Board.


Life Insurance

(The information regarding your life insurance is for all eligible employees of the Asset Accumulation Plan, Defined Benefit Plan, Uniformed Officers Pension Plan (UOPP), Sheriff’s Total Accumulation Retirement Plan (STAR) and Knox County Government Elected Officials participating in TCRS and Assistant District Attorney’s on County Payroll)

Life Insurance for County employees – contact the Retirement Office (865) 215-2323
Life Insurance for Classified Schools employees contact the Schools Employee Benefits Office at
(865) 594-1686

Q. How do I know if I have Basic Life Insurance?
A.
If you are a full-time employee or regularly scheduled to work 18.5 hours or more per week and are currently in an active status, Knox County provides Basic Life Insurance coverage for employees in the amount of 1-1/2 times your current annual salary rounded to the nearest multiple of $1,000 up to a maximum of $50,000 at no cost to the employee

ACCIDENTAL DEATH & DIS-MEMBERMENT (AD&D)
(The information regarding your retirement planning is for all eligible employees of the Asset Accumulation Plan, Defined Benefit Plan, Uniformed Officers Pension Plan (UOPP), Sheriff's Total Accumulation Retirement Plan (STAR) and Knox County Government Elected Officials participating in TCRS and Assistant District Attorney's on County Payroll)

Q. Do I have to pay anything for this benefit?
A.
No. If you are employed full time or working at least 18.5 hours per week for Knox County Government or Knox County Schools, this benefit is up to two times your annual salary up to a maximum benefit of $100,000. The premiums for this life insurance are paid by Knox County and/or Knox County Schools.


SUPPLEMENTAL LIFE INSURANCE

Q. Where can I get more information on this benefit?
A.
You may call the Retirement Office at (865) 215-2323 or Knox County Schools Employee Benefits Office at (865) 594-1686.

Q. How I do I know if I have Supplemental Life Insurance (above and beyond the Basic Life Insurance)
A.
First, review your pay stub. If you are contributing, these deductions will appear on your direct deposit advice. However, if you notice your deductions aren’t appearing and you did enroll in Supplemental Life, then County employees should call the Retirement Office at (865) 215-2323 and classified School employees should call the Employee Benefits Office at (865) 594-1686.

Q. Can I purchase additional Supplemental Life Insurance for other members of my family?
A.
Yes. You can purchase Supplemental Life Insurance for your spouse in the amount of $10,000 and/or your children in the amount of $5,000 per child. For County employees call the Retirement Office at (865) 215-2323 and for Classified School employees call the Employee Benefits Office at (865) 594-1686. You can see here to print an enrollment form.

Q. Can I obtain Supplemental Life Insurance more than 30 days after my hire date for myself or family members?
A.
In order to obtain additional Supplemental Life Insurance, you and/or your spouse will be required to complete a Medical Questionnaire. The Life Insurance Provider will review the information and determine if additional life insurance is approved or denied. Dependent children can be enrolled in child life insurance at any time without a medical questionnaire.

Q. What are the rates for Supplemental Life Insurance?
A.
See here or call the Retirement Office at (865) 215-2323.

Q. Will premiums for my Supplemental Life Insurance ever change?
A.
January 1st of each year your age compared to the premium rates, if your age ends in 0 or 5 as of December 31, you will have a rate adjustment see here for rates or call the Retirement Office at (865) 215-2323 for more information. Rates for dependents are not age based.

Q. Can I name anyone as my beneficiary?
A.
Yes. You can name anyone as a beneficiary for your life insurance. You may designate both a primary and contingent beneficiary if you desire.

Q. How do I find out who my beneficiaries are for my life insurance?
A.
Contact the Retirement Office at (865) 215-2323 or Classified Schools employees can contact Schools Employee Benefits (865) 594-1686.

Q. What happens to my Life Insurance once I retire?
A.
The life insurance with Knox County/Knox County Schools is term insurance and stops upon your termination of employment for any reason. You will receive a letter from the life insurance vendor offering you the option of portability or conversion of your coverage within 31 days of your termination date.


Medical Expense Retirement Plan (MERP)

(The Medical Expense Retirement Plan is only for the eligible employees of the Asset Accumulation Plan and Defined Benefit Plan)

Q. What is the purpose of the Medical Expense Retirement Plan?
A.
The Medical Expense Retirement Plan (MERP) is designed to help you pay for medical expenses and insurance premiums after retirement. Check our website or call the Retirement Office at (865) 215-2323 for more information on the MERP. Employee contributions are post-tax dollars.

Q. Are there minimum contribution limits for the MERP?
A.
Yes. The Knox County Retirement & Pension Board has established minimum contribution allowances to the MERP. Please note the following minimum pay period contribution amounts that are based on your payroll cycle:

PAYROLL FREQUENCY MINIMUM PAY PERIOD CONTRIBUTIONS

Bi – Weekly

$8.00

Semi-Monthly

$8.68

Monthly

$17.34


Note: Contributions are limited annually to $40,000 or 100% of your compensation.

Q. How is the MERP invested?
A.

INVESTMENT STYLE PERCENTAGE

Ultra Aggressive

45%

Moderate

45%

Conservative

10%

Special note: You cannot direct your contribution to any other investment funds.

Q. How does vesting work?
A. Upon enrollment, you are always 100% vested in all the monies deposited into your account.

Q. Are my contributions to the MERP matched?
A. Yes. Knox County will match 25% of the employee contributions up to a maximum annual employee contribution of $416 thru 2014. The maximum employer match will be $104.


Retirement Planning

(The information regarding your retirement planning is for all eligible employees of the Asset Accumulation Plan, Defined Benefit Plan, Uniformed Officers Pension Plan (UOPP) and Sheriff Total Accumulation Retirement (STAR).

Q. I am considering retirement, how can the Retirement Office help me?
A. Each participant who is considering retirement should contact the Retirement Office 30-60 days prior to retirement date to schedule an appointment or speak with one of the staff members. All appointments are confidential.

Q. Can I bring anyone with me to my appointment?
A. Yes. We highly recommend you bring someone with you, as this is a very detailed meeting that may last about an hour.

Q. How can I see if I will have enough money to retire on?
A. This is a question you may want to discuss with your financial advisor. If you are a participant in the Asset Accumulation Plan, you may log onto www.usicg.com and use the financial planning Morningstar ClearFuture System to estimate future income.

Q. How much will my Retirement Benefit be?
A. Depending on the plan you are in, Asset Accumulation Plan, Defined Benefit Plan or UOPP there is a variety of benefit payment options that you are eligible for. If you are close to retirement age, you may contact the Retirement Office at (865) 215-2323 to request an estimate of monthly benefits.

Q. When can I expect my first retirement check?
A. If all application paperwork has been completed and approved by the Knox County Retirement & Pension Board, your monthly retirement benefit check will begin the 1st month following your last active paycheck.

Important note: Depending on the date of your application and the month your application is approved by the Board, there may be a delay in the receipt of your 1st retirement check.

Q. What happens to my other benefits offered by Knox County?
A. If you have additional benefits as a County employee such as vision insurance, you need to contact Human Resources at (865) 215-2321 for more information. If you are a classified employee and have additional benefits from Knox County Schools, you need to call Schools Employee Benefits at (865) 594-1686. If you are enrolled in a 457 Plan vendor outside Knox County, you must contact that vendor for detailed information.

The Retirement Office offers retiree dental and medical insurance plans to retirees of the Knox County Retirement System, UOPP and retirees who worked for the County as a TCRS participant.


Medical and Dental Insurance After Retirement

The information regarding your medical and dental insurance is for all eligible employees of the Asset Accumulation Plan, Defined Benefit Plan, Uniformed Officers Pension Plan (UOPP), Sheriff’s Total Accumulation Retirement Plan (STAR) and Knox County Government Elected Officials participating in TCRS and Assistant District Attorney’s on County Payroll

Q. Can I enroll in a dental plan when I retire?
A.
Yes. You may enroll in a retiree dental plan upon retirement, if there is a qualifying event, or during open enrollment.

Q. Can I continue my active medical insurance after retirement?
A.
Yes. If you are retiring from Knox County Schools, you may be eligible to enroll in the State medical insurance plans. You will need to call Schools Employee Benefits at (865) 594-1686 for detailed information. If you are retiring from Knox County Government, were covered by County Active insurance prior to retirement and under the age of 65, you may continue your active medical insurance. Call the Retirement Office at (865) 215-2323 for more details.

Q. Can I continue my active medical insurance once I’ve been approved for Disability through the Knox County Retirement Office?
A.
Yes. If you are approved for Disability and were employed through Knox County Schools and you are enrolled in any of the State medical insurance plans, you will need to call Schools Employee Benefits at (865) 594-1686 for detailed information. If you are approved for Disability and were employed through Knox County Government and not Medicare eligible, you may continue your active medical insurance. You must call the Retirement Office at (865) 215-2323 to re-enroll in your active medical coverage.

Q. If I'm over age 65, is there medical insurance available for me?
A.
Yes. If you are over age 65 and enrolled in Medicare A & B, Knox County Retirement does offer Medicare Advantage Plans. These plans are available to both retirees and disability participants from Knox County Government and Knox County Schools (classified).

Q. Can my spouse enroll in retiree medical and dental insurance?
A.
Yes. The eligibility for retiree medical and dental insurance is the same for both the retiree and spouse. If the retiree pre-deceases the spouse, the spouse continues with the same eligibility.

Q. How much are the premiums for the medical or dental insurance plans?
A.
See here for monthly premium rates for dental, active and Medicare advantage plans through Knox County Retirement or call the Retirement Office at (865) 215-2323. If you are retired or on disability as a classified employee by Knox County Schools, you may be eligible to continue in the State medical insurance plans, you must call Employee Benefits at (865) 594-1686.

Important Note: Retirees and Disability participants pay FULL cost for Medical and Dental insurance premiums.

Q. Will the medical and/or dental premiums ever change?
A.
Yes. These premiums are subject to change at anytime but normally January 1st of each year.

Q. How do I pay for medical or dental insurance premiums?
A.
If you are retired or on disability and were employed as a classified employee through Knox County Schools, you must call Schools Employee Benefits at (865) 594-1686 for more information if you are enrolled in any of the State medical insurance plans. If you are retired or on disability and were employed by Knox County Government or you were employed by Knox County Schools classified and enrolled in a Medicare Advantage Plan through Knox County Retirement, call the Retirement Office at (865) 215-2323.

You may pay your monthly premiums if you are enrolled through the Knox County Retirement Office with the following options:

  1. Monthly Deduction from your retirement benefit
  2. MERP deductions (if you have an account)
  3. ACH Debit from your checking or savings account
(Medicare Advantage Plans payment options maybe different)

Q. As a Public Safety Officer, do I receive a tax advantage for paying my premiums from my retirement plan?
A.
Yes. According to the Pension Protection Act of 2006, retired Public Safety Officers may direct a maximum limit of $3,000 tax-free to pay for Knox County Government sponsored medical insurance plans so long as your premiums are being deducted from your County monthly benefit.

Special note: spousal beneficiaries are not eligible to use this tax advantage.

Q. Who is considered a Public Safety Officer?
A.
A Public Safety Officer is defined as a law enforcement officer, firefighter, chaplain, rescue squad member or ambulance crew member as per the Pension Protection Act of 2006.

Q. How do I take advantage of this?
A.
The tax credit is taken when you file your 1040 Federal Tax Return each year.


Disability Benefits for all Asset Accumulation Program, STAR, UOPP and Closed Defined Benefit Plan Participants

The Knox County Disability Plan provides disability income if you become disabled (unable to perform your everyday duties) before age 65 and have completed at least 5 years of service (service requirement waived if disability is related to an on-the-job injury).

Q. What is the definition of disability?
A.
You are considered disabled under the Plan if the Retirement Board finds that you suffer a physical or mental condition or impairment that renders you permanently incapable of engaging in any substantial gainful employment commensurate with your education, experience, training, previous earnings, and utilization of vocational capacities, regardless of whether a specific job vacancy exists or whether you would be hired if you applied for work.

If you are a participant in the Uniformed Officers Pension Plan (UOPP), or Sheriff Total Accumulation Retirement (STAR) disability is defined as a physical or mental condition resulting from bodily injury, disease, or mental disorder that renders you unable to perform the duties of your job as an officer. UOPP Disability participants are considered disabled for life with continued disability designation.

Q. Who is eligible to receive disability benefits?
A.
You may be eligible to receive a disability benefit subject to all applicable requirements of the plan provided you:

  • Have completed five years of credited service, or
  • Have five or more years of aggregate Credited Service under the Asset Accumulation, Closed DB, STAR and/or UOPP Plan or
  • Become disabled as a result of an act required to perform your job duties (on-the-job injury).

Q. What is the benefit amount?
A.
It is 60% of pre-disability compensation

Q. What is the Elimination Period?
A.
The elimination period is the longer of 90 days from your Disability Date, or the time it takes to use your sick leave, vacation time, paid time off, or any salary continuation.

Q. How do I apply for disability benefits?
A.
To apply for disability benefits, you must complete an application for benefits. You can request an application from the Retirement Office located on the 3rd Floor of the City-County Building, Room 371. You can also call (865) 215-2323 for assistance.

Q. How is disability determined?
A.
The Knox County Retirement & Pension Board reviews your application along with any supporting documentation. The Board is authorized to and does contract out medical review/evaluation services through its administrative provider. Once the review and determination are complete, the Board will notify you of its determination within 60 days. (if additional information is required during the review process, the determination could take longer than 60 days.)

Q. Am I required to return to work?
A.
The Plan is intended to encourage disabled participants to return to work, in appropriate occupations, if possible. Contact the Retirement Office for more details at (865) 215-2323.


Disability Benefits for all Officers Disabled on or after 1/1/14

The Knox County Disability Plan provides disability income if you become totally and permanently disabled before age 65 and have completed at least 5 years of service (service requirement waived if disability is related to an on-the-job injury).

Q. What is the definition of disability?
A.
You are considered disabled under the Plan if the Retirement Board finds that you suffer a physical or mental condition or impairment that renders you permanently incapable of engaging in any substantial gainful employment commensurate with your education, experience, training, previous earnings, and utilization of vocational capacities, regardless of whether a specific job vacancy exists or whether you would be hired if you applied for work.

If you are a participant in the Uniformed Officers Pension Plan (UOPP) or Sheriff Total Accumulation Retirement (STAR), a disability is defined as a physical or mental condition resulting from bodily injury, disease, or mental disorder that renders you unable to perform the duties of your job as an officer. UOPP Disability participants are considered disabled for life with continued disability designation.

Q. Who is eligible to receive disability benefits?
A.
You may be eligible to receive a disability benefit subject to all applicable requirements of the plan provided you:

  • Have completed five years of credited service, or
  • Have five or more years of aggregate Credited Service under the Asset Accumulation, Closed DB, STAR and/or UOPP Plan, or
  • Become disabled as a result of an act required to perform your job duties (on-the-job injury).

Q. What is the benefit amount?
A.
It is 60% of pre-disability compensation.

Q. What is the Elimination Period?
A.
The elimination period is the longer of 90 days from your Disability Date, or the time it takes to use your sick leave, vacation time, paid time off, or any salary continuation.

Q. How do I apply for disability benefits?
A.
To apply for disability benefits, you must complete an application for benefits. You can request an application from the Retirement Office located on the 3rd Floor of the City-County Building, Room 371. You can also call (865) 215-2323 for assistance.

Q. How is disability determined?
A.
The Knox County Retirement & Pension Board reviews your application for eligibility and submits the application along with any supporting documentation to an outside administrative provider. The Board is authorized to and does contract out medical review/evaluation services through its administrative provider. Once the review and determination are complete, the Board will notify you of the determination within 60 days. (If additional information is required during the review process, the determination could take longer than 60 days.)

Q. Am I required to return to work?
A.
The Plan is intended to encourage disabled participants who are able to return to work, either within the County/Schools or outside with other local employers in appropriate occupations, if possible. Contact the Retirement Office for more details at (865) 215-2323.

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Retirement Services

City County Building
400 Main Street
Suite 371
Knoxville, TN 37902
Phone: 865-215-2323
Fax: 865-215-2421
Hours:
Monday - Friday
8:00 am - 4:30 pm
Department Email