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Payment and Insurance

Payment is expected at the time of service.
At each visit, please bring the following information:

  • Insurance card(s)
  • Identification (some programs require proof of citizenship)
  • Payment for services, if needed
  • Some services will require proof of income, if a sliding fee scale is applied
  • Please see the specific program for documentation requirements of the program

As of January 2, 2020, payment of vaccinations for yellow fever, typhoid (oral and injectable), Japanese encephalitis and pre-exposure rabies (received for international travel only) will be expected at the time of service. Payment will include one $15 administration fee per visit. Following payment, you may request a receipt to send to your insurance company for potential reimbursement. Your medical insurance company’s decision to decline or accept reimbursement of payments made for international travel immunizations is their own and is final.

Some but not all insurance plans are accepted. Contracts with insurance companies change frequently, so we recommend that you contact your insurance company to determine if the Knox County Health Department is a covered provider.

We accept cash, check or credit cards.
We expect you to provide current insurance information at each visit. 

  • Without the needed information, you may be asked to come back to receive services when you have the necessary information.
  • Participation in some programs or to receive some services requires insurance information.

You should know whether or not your insurance covers the requested service.  If you are unsure of whether your insurance covers the desired service, please contact your insurance carrier.

Some service fees are based on income and family size.
It is the intent of Knox County Health Department to provide access to and public health services for all citizens. 

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Main Clinic
140 Dameron Ave,
Knoxville, TN 37917
865-215-5000

Hours:
Monday - Friday
8:00 am - 4:30 pm

On the first Wednesday of every month (except August), all KCHD offices and clinics are closed in the morning for staff in-service. On these days, the main location, 140 Dameron Ave., opens at 11 a.m. The Teague, 405 Dante Rd., and West, 1028 Old Cedar Bluff, Clinics open at 11:30 a.m.

CLOSED

405 Dante Road
Knoxville, TN 37918
865-215-5500

Hours:
Monday - Friday
8:00 am - 4:30 pm

Teague is closed.
Teague Clinic is closed to help with COVID response.
All KCHD offices and clinics are closed in the morning on the first Wednesday of every month for staff in-service. The main location, 140 Dameron Ave., opens at 10 a.m. The Teague, 405 Dante Rd., and West, 1028 Old Cedar Bluff, locations open at 10:30 a.m.

Infant and childhood immunizations as well as adult vaccines by appointment ONLY. Please call 865-215-5950.

1028 Old Cedar Bluff
Knoxville, TN 37923
865-215-5950

Hours:
Monday - Friday
8:00 am - 4:30 pm

West Clinic has reduced their hours to help with COVID efforts.
If you need non-COVID vaccine appointments for children and some adults, West will be open Tuesday and Thursday 8-12.
* Beginning the week of 3/8/21, west clinic will be changing so they are only open on Thursdays for non-COVID vaccinations only.
All KCHD offices and clinics are closed in the morning on the first Wednesday of every month for staff in-service. The main location, 140 Dameron Ave., opens at 10 a.m. The Teague, 405 Dante Rd., and West, 1028 Old Cedar Bluff, locations open at 10:30 a.m.

Map Of All Clinics
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