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2021 Medical Insurance – Administered by BlueCross BlueShield of Tennessee

For more information about 2021 medical insurance benefits, please visit

Plan Documents

For a more detailed explanation of this benefit, please review the Summary Plan Description or the appropriate Summary of Benefits and Coverage:

Easy Ways to Save on Care

Urgent Care and Telemedicine

On Knox County Government medical insurance, you can save hundreds of dollars by using telemedicine, retail/convenient care clinics and urgent care clinics for minor illnesses and injuries instead of going the emergency room. Telemedicine is available 24 hours a day all seven days of the week, and the average wait time is less than 10 minutes. Click the document to learn more about using telemedicine and urgent care.

Independent Advanced Imaging Facilities

There are ways to lower your costs when your doctor orders an outpatient MRI, CAT scan, PET scan, etc. Your out-of-pocket cost depends on where you have the test done. Using an in-network, independent advanced imaging facility can save you lots of money. Click the document for a list of facilities and to learn more about advanced imaging costs.

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City County Building
400 Main Street
Suite 345
Knoxville, TN 37902

Phone: 865-215-3800
Fax: 865-215-2474

Monday - Friday
8:00 am - 4:30 pm
Department Email