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Contact Information and Important Phone Numbers

To report a lost or stolen card (24 hours a day)

  • Suntrust Bank
    (800) 836-8562

For questions about the Electronic Commerce Card Program

  • Program Manager
    Janice Orr
    865-215-5769
    email

  • Coordinator
    Lori Holmann
    865-215-5757

After Hours Emergency

  • Contact 865-388-4906

Important Reminders

  • Payment of TN sales tax is prohibited
  • Keep the card in a secure location
  • Obtain and Keep receipts
Contact
Program Manager
1000 North Central Street, Suite 100 • Knoxville, TN 37917
Phone: 865-215-5769 • Fax: 865-215-5778
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Purchasing
Electronic Commerce Card

Knox Central Building
Suite 100
1000 North Central Street
Box 2
Knoxville, TN 37917

Phone: 865-215-5769
Fax: 865-215-5778

Hours:
Monday - Friday
8:00 am - 4:30 pm
Department Email